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Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Liftas ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By accessing or using Liftas, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account and use Liftas, we collect the following personal information that you voluntarily provide:

  • Name and profile information
  • Email address
  • Phone number (optional)
  • Profile photo
  • Fitness goals, experience level, and preferred workout activities
  • Gender and date of birth
  • Workout schedule preferences
  • Bio and other profile details

2.2 Location Information

To provide our core location-based matching service, we collect and process your location data:

  • Precise Location: With your explicit permission, we collect your device's precise location (latitude and longitude) to find nearby workout partners within your specified radius.
  • Approximate Location: We display your general proximity to other users (e.g., "2 miles away") without revealing your exact coordinates.
  • Location History: We may store your location history to improve matching accuracy and service quality.

Important: Your exact location is never publicly visible to other users. Only general proximity information is shared. You can control location permissions through your device settings at any time.

2.3 Usage and Device Information

We automatically collect certain information when you use the Service:

  • Device type, model, and operating system version
  • Unique device identifiers (UDID, IDFA)
  • IP address
  • App usage data and interactions
  • Crash reports and performance diagnostics
  • Date and time of access
  • Features used and actions taken within the app

2.4 Communication Data

When you use our in-app messaging feature to connect with workout partners:

  • Message content, timestamps, and metadata
  • Workout request details and responses
  • User interactions and conversation history

2.5 Aura Reputation System Data

We track and store data related to your Aura points:

  • Workout request acceptance rates
  • Reliability scores and community engagement metrics
  • Historical Aura point accumulation

2.6 Payment Information

If you subscribe to our Trainer premium subscription, we collect payment information through secure third-party payment processors (Apple App Store). We do not directly store your credit card or payment details. We receive only:

  • Subscription status and tier
  • Transaction IDs and receipt information
  • Purchase history and billing cycles

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Provide and Improve the Service

  • Match you with nearby fitness enthusiasts based on location, preferences, and fitness goals
  • Enable direct messaging and workout request functionality
  • Display user profiles and facilitate connections
  • Calculate and display Aura reputation scores
  • Process and manage your subscription to Trainer premium features
  • Provide customer support and respond to inquiries
  • Improve app functionality, features, and user experience

3.2 Safety and Security

  • Verify user identities and prevent fraudulent accounts
  • Monitor for suspicious activity and policy violations
  • Enforce our Terms and Conditions
  • Protect against spam, harassment, and abuse
  • Maintain the security and integrity of the Service

3.3 Communications

  • Send push notifications about workout requests, messages, and app activity
  • Provide service announcements and updates
  • Send promotional communications about new features (with your consent)
  • Respond to your questions and feedback

3.4 Analytics and Research

  • Analyze usage patterns and trends to improve the Service
  • Conduct research on fitness community behavior and preferences
  • Generate aggregated, anonymized statistics

3.5 Legal Compliance

  • Comply with applicable laws, regulations, and legal processes
  • Respond to lawful requests from public authorities
  • Protect our legal rights and interests

4. How We Share Your Information

We respect your privacy and limit the sharing of your information. We may share your data in the following circumstances:

4.1 With Other Users

  • Your profile information (name, photo, bio, fitness goals, Aura score) is visible to other users in your area
  • Your approximate location and distance from other users
  • Your availability and workout preferences
  • Messages you send to workout partners

4.2 Service Providers

We engage trusted third-party service providers to support our operations:

  • Cloud hosting and data storage providers (e.g., Firebase, AWS)
  • Analytics and performance monitoring services
  • Customer support and communication tools
  • Payment processing services (Apple App Store)
  • Marketing and advertising platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Business Transfers

If Liftas is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you of any such change and how it affects your data.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders, warrants)
  • Requests from law enforcement or government agencies
  • Situations involving potential threats to public safety or security
  • Protection of our legal rights and property

4.5 With Your Consent

We may share your information for other purposes with your explicit consent or at your direction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Active Accounts: Your data is retained while your account is active
  • Deleted Accounts: After you delete your account, we retain certain information for up to 90 days for backup and legal purposes, then permanently delete it
  • Messages: Chat history is retained for up to 1 year after the last message
  • Analytics Data: Aggregated, anonymized data may be retained indefinitely

6. Your Privacy Rights and Choices

6.1 Access and Correction

You can access and update your profile information directly within the app at any time through your account settings.

6.2 Location Controls

  • Adjust your location sharing preferences in your device settings
  • Set your preferred workout radius within the app
  • Temporarily disable location services (note: this will limit matching functionality)

6.3 Communication Preferences

  • Manage push notification settings in the app or device settings
  • Opt out of promotional emails by clicking unsubscribe links
  • Adjust in-app notification preferences

6.4 Data Portability

You may request a copy of your personal data in a structured, machine-readable format by contacting us at support@liftas.app.

6.5 Account Deletion

You can delete your account at any time through the app settings. This will permanently remove your profile, messages, and personal data within 90 days.

6.6 Do Not Track

Our Service does not respond to Do Not Track signals. However, you can control tracking through your device privacy settings.

7. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit using TLS/SSL protocols
  • Encryption of sensitive data at rest
  • Secure authentication through Firebase Authentication
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements for our systems
  • Employee training on data privacy and security best practices

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Children's Privacy

Liftas is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@liftas.app. We will promptly delete such information from our systems.

9. International Data Transfers

Liftas operates primarily in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from those in your country.

By using Liftas, you consent to the transfer of your information to the United States and other countries as necessary to provide the Service.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of the personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of your personal information (Note: We do not sell personal information)
  • Right to Non-Discrimination: Exercise your rights without discriminatory treatment

To exercise these rights, contact us at support@liftas.app or use the in-app privacy settings.

11. European Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Obtain confirmation of whether we process your data and access your personal data
  • Right to Rectification: Correct inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at support@liftas.app. You also have the right to lodge a complaint with your local data protection authority.

12. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our app.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending a push notification or email to your registered address
  • Displaying a prominent notice within the app

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Liftas Support Team

Email: support@liftas.app

Response Time: Within 48 hours

We are committed to resolving privacy concerns and will work with you to address any issues promptly and fairly.

15. Acceptance of This Policy

By using Liftas, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use the Service. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.